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AVOKADO HELP CENTER
Guides and quick answers for your account, teammates, orders and life on Avokado.
1 guide and 11 answers
Use Play to find an Avo by game or country, Feed to catch up with the community, and Merch to browse creator products. Create and verify your account to take part in member features. You can set your games, languages and profile details in Settings. To offer your own services or merch, apply to become an Avo first.
Set up your accountAvokado currently does not offer service to accounts registered in Cuba, Iran, North Korea, Syria, Russia or Belarus. This is a platform availability restriction, not a statement about your nationality. Select your actual country of residence; do not choose another country to bypass the restriction. Contact support if a saved country is incorrect or you need help with an existing order. Supported-country selection does not guarantee every payment or delivery method is available.
Get account helpChoose Sign up or Log in, then use an email link or an available Apple, Google, Discord or Twitch account. You do not need an Avokado password. New members must be 18 or older, live in a supported country and complete the camera check before choosing their username and display name. A referral code is optional. To offer services, apply to become an Avo after creating your account.
Open loginCheck spam and confirm you entered your email correctly. Email links expire after ten minutes. Use the resend action after its cooldown. Opening a link first shows a confirmation page, so email previews do not sign you in. Never share a sign-in link, including with support.
Everyone joins Avokado as a user and can find company, book services and use the available community features after account verification. Avos are creators approved by the team. Joining does not automatically make you an Avo. Apply from Become an Avo, agree to the requirements, and submit your first service in Services Studio. You become an Avo when that first service is approved.
Apply to become an AvoYes. Signing in with Discord or Twitch also connects that provider account to Avokado’s existing integration using the permissions you grant. Apple and Google sign-in are linked to your Avokado account. Provider accounts cannot be shared across different Avokado accounts. View your connections in account settings, and review the provider’s consent screen before continuing.
Account settingsAvokado is for adults aged 18 and over. During signup, the camera check confirms that a live person is present and estimates whether they meet the age requirement. Read the camera notice and give consent before starting. Follow the on-screen instructions in good lighting. If the result is unclear or you believe it is wrong, contact support for human review.
Read the privacy noticeYes. Choose Use your phone instead on the camera-check screen and scan the QR code. Open the link on your phone, allow camera access and follow the instructions. Keep the original page open to continue signup afterwards. Keep the link private; if it expires, create a new QR code on the original page.
Get verification helpCheck camera permission, lighting and your connection, then follow the error shown on screen. Keep your face clearly visible and remove anything covering it. If a retry limit appears, wait until the displayed time before trying again. Contact support if you cannot complete the check or want a human review. Do not send a selfie or identity document in an ordinary support message.
Get verification helpOpen Settings → Profile → About you, select Change picture, then Upload picture when uploads are available. Use a JPG, PNG, WebP or GIF up to 25 MB and 16 megapixels. Drag and zoom to choose your crop, then save. Saving updates your profile picture immediately, including for Avos. No team review is needed. You can choose an Avo avatar instead. If saving is uncertain, use Retry save to check the same crop.
Profile settingsPrivacy settings let you opt out of discovery, Explore, recommendations and member searches, hide online or away presence, and hide your profile games and chat session indicators. Turning these off does not make your public profile or published content private: direct links and existing conversations remain available. Published service compatibility remains visible. Your orders remain visible to their participants. The monthly Guac leaderboard lists every member with points in that month, and privacy settings do not remove you from it. Blocks and platform safety rules still apply. Avokado Support’s visibility is managed by the platform.
Privacy settings