One community, shared expectations
These guidelines apply across Avokado: profiles, services, orders, merch, reviews, posts, messages, voice, linked Discord channels, events and promotions. Private conversations and imported content are included.
The Terms cover commercial commitments and account restrictions; the Privacy Policy covers data handling. Feature-specific rules also apply. These guidelines do not change agreed prices or reduce consumer or privacy rights.
Respectful disagreement and honest criticism are welcome. Keep shared spaces welcoming to different backgrounds, languages, experience levels and play styles. Do not misuse reports to silence others.
Adults, honest accounts and eligibility
Avokado is for adults aged 18 or older. Do not let a child use your account or help anyone bypass screening. Use your own identity and accurate account and residence details. Ask support to review screening errors.
Respect account and country restrictions. Do not impersonate others, sell or share accounts, fabricate credentials, use another person’s financial details or create accounts to evade a suspension. Restrictions never justify harassment based on nationality or origin.
Secure your email and connected accounts. Never request or share passwords, sign-in links, verification codes or private camera links.
Respect people and their boundaries
No harassment, bullying, stalking, threats, targeted humiliation, hateful abuse or encouragement of violence. Do not attack people on the basis of characteristics such as race, ethnicity, nationality, religion, disability, sex, gender identity or sexual orientation. Competitive banter must remain consensual; someone else’s silence is not consent.
Stop when someone declines an invitation, asks you to stop a topic, leaves a conversation or blocks you. Do not pursue them through new accounts, friends, another channel or a connected service. A paid session, gift or tip does not buy personal access, affection, private information or permission to cross a boundary.
Do not organize dogpiles, malicious mass reports or coordinated harassment. Discuss service quality or a dispute using relevant facts without threats, insults or exposing someone’s personal life. Rules also apply to display names, avatars, reactions, GIFs and coded or deliberately obscured messages.
Keep interactions free from sexual exploitation
Do not offer or solicit sexual services, send unwanted sexual content, pressure someone to share intimate material, or use a gaming or social listing to arrange exploitative interactions. Non-consensual intimate material, sexual threats, sextortion and deceptive sexualized likenesses are prohibited. Adult-only access is not permission to ignore consent or turn a service into sexual solicitation.
Sexual exploitation of minors, grooming and any sexualized content involving minors are prohibited. Do not request, upload, link to or circulate that material, including to prove a report. Report the account or content reference to support without downloading or redistributing it.
Respectful, non-graphic discussion of relationships, identity or wellbeing is different from solicitation or harassment. Keep the audience and context in mind, and stop if another participant does not want to continue the discussion.
No dangerous, exploitative or illegal activity
Do not use Avokado to facilitate violence, abuse, trafficking, criminal transactions, exploitation or unlawful access to someone’s accounts. Do not promote dangerous challenges, pressure people into self-harm, or encourage harm as entertainment. Graphic material intended to shock, intimidate or celebrate suffering does not belong in the community.
Supportive discussion and asking for help are welcome; instructions, encouragement or coercion to harm someone are not. Do not present an Avo session or an automated community reply as emergency support or licensed professional care. Avokado is not an emergency service; use the appropriate local emergency service if someone is in immediate danger.
Protect privacy, voices and personal information
Do not expose or threaten to expose another person’s address, phone number, private email, financial information, documents, location or private conversations. Do not use profile country information or the globe to infer someone’s exact location or target them. Even information found elsewhere can be harmful when collected and shared to intimidate someone.
Obtain the permissions and legal basis required before recording, streaming, clipping or publishing someone’s voice, likeness or private conversation. Joining a call is not blanket permission to turn it into public content. Do not pressure a person to turn on a camera or microphone beyond what they freely agreed to for the service.
Public posts and linked channels may reach a wider audience than expected. Direct messages are not public posts, but they are processed for delivery, safety and support; do not assume they are inaccessible to the platform. Keep payment credentials, verification links and unnecessary sensitive information out of messages and attachments. Share relevant evidence privately through support when investigating an issue.
Profiles, the feed, clips and shared media
Represent yourself and your work honestly. Use accurate service and profile descriptions, and do not mislead members with stolen photos, fabricated credentials, deceptive edits or false endorsements. A creator’s profile image, service voice introduction, post, reply or automatic reply must meet the same standards as a message.
Share material you own or have permission to use. This includes photos, videos, GIFs, music, game footage, voice recordings, imported descriptions and merch designs. A GIPHY result, Twitch or Medal clip, IGDB image or imported content does not give you unrestricted rights to copy, resell or misrepresent the material. Respect the source service’s rules and the people shown in the content.
AI-assisted content must not impersonate someone, fabricate evidence, mislead people about a real event or suggest a person endorsed something they did not. Label synthetic or substantially altered material when its origin could otherwise mislead the audience. Do not use automated tools to produce spam, evade moderation or copy another creator’s identity.
Keep posts and replies relevant to the space. Do not flood feeds, repeatedly repost removed content, stuff tags, manufacture engagement, or distribute unsolicited advertisements and referral links. A promotion of your own work must accurately describe the offer and respect the channel’s purpose.
Messages, voice stages and Discord
Check the recipient and channel. Do not send unsolicited sales, repeated unwanted invitations, phishing links or harmful attachments, or pressure members to move transactions outside the approved order flow.
Respect speaking permissions and reasonable room rules. Do not disrupt voice sessions with loud audio, spam, harassment or repeated interruptions. Do not impersonate hosts or staff.
Linked Discord channels may share messages, identities and live audio across platforms. These guidelines and the relevant server rules apply. Do not organize raids, evade restrictions or expose private conversations.
AI and automatic replies do not mean a person has read or approved a request. Use the official order or support actions for account and transaction issues.
Be a reliable customer and Avo
Before ordering, read the package, unit, quantity, compatibility, communication method and current price. Coordinate availability in chat when needed. A quick-matching response or availability card does not reserve a session or spend Guac. Do not spam matching requests, misrepresent your budget or availability, or solicit unrelated services through another person’s request.
Avos must deliver the accepted offer, communicate delays and use the order workflow to resolve changes. Customers should be ready for the agreed session and respect the Avo’s time and boundaries. Neither party may change the agreed work through intimidation, withhold an agreed outcome to demand an extra payment, or pressure the other into a personal relationship.
Only approved Avos may publish creator offers through the available tools. Do not misrepresent an offer’s approval, rank or experience, or promise guaranteed wins, game ranks, income or outcomes you cannot deliver. Follow game-publisher rules: do not offer cheats, stolen accounts, unauthorized boosting or account access. Never ask for another player’s password.
Use the order’s status and actions to confirm delivery, request cancellation or raise a dispute. Do not falsely mark work as delivered, confirm an unperformed service to move funds, or invent evidence for a refund. A service, tip or refund must not be used to launder restricted balances. The Terms govern fees and time windows; these guidelines do not create a separate deadline.
Honest reviews, ranks and recognition
Review your actual experience fairly. Do not buy, trade, fabricate or coordinate ratings, use another account to review yourself, or reward only positive feedback. Do not condition a refund on changing or removing a review, threaten someone over a rating, or post private information in a review or reply. Disagreement with a rating is not a reason to harass its author.
Reviews and public replies should focus on the service and relevant behavior. Use the order’s dispute action for a delivery problem; a review does not start a dispute or pause a deadline. If you believe a review violates the rules, report the specific issue instead of arranging retaliatory reviews.
Golden Avos, Avo Aces, avatar ranks and earned badges represent particular platform criteria, not a guarantee of identity, personal safety, every skill or a specific result. Do not forge a badge, claim that recognition makes you staff, or manipulate activity to obtain recognition. Featured placement does not excuse a breach of the same rules that apply to other members.
Merch designs, listings and delivery
Creators must have the rights to the designs, images, trademarks and other material they submit for printing. Do not publish counterfeit merchandise, stolen artwork, misleading endorsements, prohibited content or designs that expose someone’s private information. A design accepted by an upload tool is not proof that you have permission to manufacture or sell it.
Describe products and variants accurately. Do not misrepresent material, sizing, print placement or a delivery estimate as a guarantee. Customers should check the size guide, variant, quantity and destination before confirming. Send address changes and product concerns through the order or support flow, not a public reply containing a full address.
Treat fulfillment and support staff respectfully. Report a missing, damaged, incorrect or defective item with its order reference and relevant evidence. Do not fabricate damage or threaten a creator to obtain a refund. Printify production and carrier processes do not remove mandatory consumer rights, and these guidelines do not replace the merch and refund provisions in the Terms.
Guac, payments and financial safety
Use only financial identities you are entitled to use. Do not trade Guac outside supported features, use stolen payment methods, fabricate transactions, evade sanctions or disguise the source of funds. Never demand a deposit to unlock support, verification or a promised reward.
Balances have source and eligibility restrictions. Orders and tips do not turn restricted balances into withdrawable income. Represent payments and rewards accurately, including their value and redemption limits.
Tips are optional. Do not demand unagreed payments or suggest that paying influences a safety decision. Keep financial credentials in the designated secure forms. Ask support about suspicious or uncertain transactions before repeating them.
Sprout, the Wheel, referrals and events
Follow each feature’s eligibility and participation rules. Do not automate participation, use duplicate accounts, manipulate referrals, collude or exploit errors to farm rewards. Do not spam others for referrals.
Sprout feeding supports community progress and does not itself award Guac. Respect the displayed interval and reset information. Reminders are optional, and progress does not guarantee future earnings or Avo approval.
Follow the Guac Wheel’s applicable rules. Do not rig outcomes, arrange off-platform wagers or promise guaranteed wins. Hosts must describe events honestly, respect capacity and privacy, and communicate cancellations without adding undisclosed charges.
No scams, spam or interference
Do not send malware, phishing links or fake checkout pages; harvest credentials or personal data; bypass access controls; or use another person’s session. Do not scrape personal profiles for harassment or unsolicited marketing, manipulate country counts or popularity, overload a service, or disrupt other members’ access.
Do not exploit a pricing, wallet, order or reward error for personal gain. Report a suspected bug privately with enough detail to reproduce it safely. Do not probe someone else’s account, extract private data, interrupt service or publish an exploitable vulnerability. Security research requires prior authorization.
Keep connected-service permissions within the purpose you authorized. Do not misuse an import or integration to obtain information you could not otherwise access. A tool’s technical ability to fetch or publish something is not evidence of consent, ownership or lawful access.
Report concerns and recognize official support
Use available report or block controls, or contact support with the username, content link or order reference and a clear description. Keep evidence relevant and private; do not redistribute harmful material or encourage confrontation.
Official support will not ask for passwords, sign-in codes, full card details or private verification links. For account, order or safety help, use [email protected]. An online indicator does not promise an immediate response.
Staff are subject to conduct expectations too. Escalate staff concerns to [email protected]; send privacy requests to [email protected].
Report honestly, without fabricated evidence or retaliation. A support message does not pause an order deadline; use the order’s action and tell support promptly if it fails.
How moderation and restrictions work
Safety checks use automated tools and authorized staff. They can miss harmful content or incorrectly flag legitimate activity. Community AI replies are not human moderation decisions. The Privacy Policy explains the data involved.
We may remove content, decline listings, restrict features or creator privileges, review transactions or suspend accounts. We consider context, seriousness, impact and repeated or evasive conduct. Serious issues may require immediate action.
Where lawful and practicable, we will explain the reason and review route. Some details may be withheld to protect others or an investigation. Account freezes, restoration and settlement of remaining funds are governed by the Terms. Mandatory refund, dispute and privacy rights remain available.
Ask for a review of a decision
To challenge a screening, content, listing or account decision, contact [email protected] and request human review. Include the relevant reference and explain the context or error instead of reposting content or creating another account.
We may need proportionate identity verification. Do not send selfies, identity documents or financial credentials unsolicited. An appeal does not automatically restore access, publish content or extend order deadlines.
Escalate company concerns to [email protected]. Internal review does not remove your rights to complain to a regulator, seek a legal remedy or exercise privacy rights.
Keeping the guidelines current
We may update these guidelines as features and safety practices change. Material revisions will be dated and communicated where required. New rules do not rewrite agreed prices or override mandatory rights. Check feature-specific rules alongside the Terms.