How can we help?

Email [email protected] or send an authenticated support inquiry for data access or corrections. Identify your account and explain the request. We may need proportionate verification; do not send passwords, full card details or an identity document unsolicited. Available rights depend on applicable law. You can delete your account in Settings → Danger Zone after outstanding orders, disputes, payments and withdrawals are finished and purchased or earned Guac is settled. Required transaction and safety records may be retained. Data exports remain support-led.

Open Settings → Danger Zone to delete your account. Read the consequences, acknowledge permanent removal, type DELETE and confirm. Active orders, disputes, payments or withdrawals prevent deletion until resolved. Settle purchased or earned Guac first; deletion does not automatically withdraw a balance. Required transaction and safety records may be retained. For help, contact [email protected] from your registered email or use authenticated support. Disconnecting Apple, Google, Discord or Twitch does not close your Avokado account.

Avokado does not save your camera video, reference image, face template or exact estimated age range. AWS processes the camera input for the liveness and age check. We keep the outcome, consent and limited troubleshooting information. Read the camera notice and Privacy Policy for details, or contact us to ask about your data or challenge a result.

Member text and relevant context may be checked by moderation services, and links may be checked for harmful content. The community assistant uses relevant community context for its replies; private conversations are not automatically sent to it. Automated checks can make mistakes. Ask support for human review and avoid sharing sensitive information or private access links.

The services involved depend on what you use: hosting and media storage, camera checks, email, your chosen sign-in provider, moderation, payments, merch fulfillment and optional connected features. The Privacy Policy explains the providers and information involved. We do not access Gmail, Drive, calendars or contacts to sign you in with Google.

Manage optional reminders and push settings in Settings. You can revoke notification permission in your browser and remove provider permissions at the connected service. Essential security and transaction emails are separate from optional reminders. Our analytics integration skips browsers with Do Not Track or Global Privacy Control enabled. Clearing essential cookies signs you out and can interrupt verification. These choices do not by themselves delete your account.