How can we help?

Check Notifications & sounds in Settings, then the browser’s notification permission for Avokado. Push permission is specific to the browser and device you use. Also check system notification settings and Do Not Disturb. For email notices, check spam and your verified email address. You can still read orders and support replies directly in their pages if a notification does not arrive.

Tell us which page you were on, what you tried, what you expected and what happened instead. Include the exact error, approximate time and timezone, device/browser, and any relevant order or inquiry reference. A screenshot helps, but hide private messages and personal or payment details. Reply to the existing inquiry if you already reported the same issue so the team has the full history.

Use [email protected] for help with accounts, orders, payments or safety; [email protected] for general platform and privacy enquiries; and [email protected] for Avokado Labs Inc. company matters or escalation of a staff concern. Include the relevant reference and avoid sending credentials or unnecessary sensitive information.

Choose a contact topic, describe what happened and include a relevant order, payment, account or page reference. Keep your inquiry’s confirmation reference. Never send passwords, sign-in codes, selfies, or card and bank details. You can also chat with Avokado Support when live chat is available. The first message gets an acknowledgement; a team member replies in the chat. Support chats are reviewed by people and accept private images, GIFs and short videos.

Open Your support inquiries to read and reply to the team. Check there even if an email notification has not arrived. Guest inquiries receive email replies, and live-chat replies appear in the same conversation. Reply to the existing inquiry with new details so the team can follow the issue.