AVOKADO GUIDE
Understand Guac, rewards and Sprout
Read your balance, join the Guac Wheel and keep up with Sprout.
Check your Guac balance
- Open Wallet and read the balance labels. Guac is separated by its source and eligibility; not every balance can fund every purchase.
- Review an order’s checkout quote to see what you will pay. Reserved bonuses and unclassified rewards are not automatically spendable or withdrawable.
- Choose Recharge Guac, select a package and payment method, then review the total and fees. Check payment status before repeating an interrupted checkout.
Feed your Sprout
- Open My Sprout and check the next feeding time.
- Feed when the action is available, then check when Sprout will need his next meal.
- Use My Sprout in Settings to manage optional feeding reminders. Email reminders need a verified email address.
Ask about a wallet issue
- Check your wallet activity and the relevant order before contacting support.
- Include the order or payment reference and describe the issue. Do not send card details, bank details, sign-in codes or provider credentials.
Manage payments and withdrawals
- Open Settings → Payment options to add or remove a saved method. Saving is optional and does not authorize future charges without confirmation.
- Approved Avos can withdraw eligible income after completing a paid service order and receiving its earnings. Purchased Guac cannot be withdrawn. Pending earnings and disputes can delay availability.
- Set up a destination in Settings → Payout options. Review the available amount, platform fee, processing charge and destination before confirming a withdrawal.
Watch and take part in Guac Wheel
- Open Guac Wheel to watch the room. Sign in with an active account to take part in member features.
- Follow the Connect Discord prompt if required for a spin. If you receive an invitation, follow its instructions and timing; watching alone does not guarantee a turn or reward.
- Use the controls to adjust music volume or mute music and speakers separately. Check your browser’s tab and device sound settings if audio is missing.
- Read the actual result and wallet eligibility before treating a reward as spendable. The animation alone does not confirm a wallet credit.
Check a referral reward
- Use your referral details when inviting someone and check the referral activity on your Bonuses page.
- Signup alone does not earn a reward. A recorded referral earns 2% of qualifying purchased Guac top-ups while the person is a member. Once they become an Avo, future rewards switch to eligible released service earnings. Check Bonuses for the applicable limits and terms.
- Compare your referral activity with your recorded balance. If something is missing, contact support with the relevant reference rather than asking your friend for private verification details.
Related questions
How do I join the Guac Wheel?How do I control the Guac Wheel’s sound?Why hasn’t my referral earned a reward yet?What does saving a payment method mean?What is Guac, and which balance can I spend?How do I add Guac or withdraw earnings?How do I feed Sprout?Still need a hand? Contact Avokado Support or browse another guide.