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Use Play to find an Avo by game or country, Feed to catch up with the community, and Merch to browse creator products. Create and verify your account to take part in member features. You can set your games, languages and profile details in Settings. To offer your own services or merch, apply to become an Avo first.

Avokado currently does not offer service to accounts registered in Cuba, Iran, North Korea, Syria, Russia or Belarus. This is a platform availability restriction, not a statement about your nationality. Select your actual country of residence; do not choose another country to bypass the restriction. Contact support if a saved country is incorrect or you need help with an existing order. Supported-country selection does not guarantee every payment or delivery method is available.

Choose Sign up or Log in, then use an email link or an available Apple, Google, Discord or Twitch account. You do not need an Avokado password. New members must be 18 or older, live in a supported country and complete the camera check before choosing their username and display name. A referral code is optional. To offer services, apply to become an Avo after creating your account.

Check spam and confirm you entered your email correctly. Email links expire after ten minutes. Use the resend action after its cooldown. Opening a link first shows a confirmation page, so email previews do not sign you in. Never share a sign-in link, including with support.

Everyone joins Avokado as a user and can find company, book services and use the available community features after account verification. Avos are creators approved by the team. Joining does not automatically make you an Avo. Apply from Become an Avo, agree to the requirements, and submit your first service in Services Studio. You become an Avo when that first service is approved.

Yes. Signing in with Discord or Twitch also connects that provider account to Avokado’s existing integration using the permissions you grant. Apple and Google sign-in are linked to your Avokado account. Provider accounts cannot be shared across different Avokado accounts. View your connections in account settings, and review the provider’s consent screen before continuing.

Avokado is for adults aged 18 and over. During signup, the camera check confirms that a live person is present and estimates whether they meet the age requirement. Read the camera notice and give consent before starting. Follow the on-screen instructions in good lighting. If the result is unclear or you believe it is wrong, contact support for human review.

Yes. Choose Use your phone instead on the camera-check screen and scan the QR code. Open the link on your phone, allow camera access and follow the instructions. Keep the original page open to continue signup afterwards. Keep the link private; if it expires, create a new QR code on the original page.

Check camera permission, lighting and your connection, then follow the error shown on screen. Keep your face clearly visible and remove anything covering it. If a retry limit appears, wait until the displayed time before trying again. Contact support if you cannot complete the check or want a human review. Do not send a selfie or identity document in an ordinary support message.

Open Settings → Profile → About you, select Change picture, then Upload picture when uploads are available. Use a JPG, PNG, WebP or GIF up to 25 MB and 16 megapixels. Drag and zoom to choose your crop, then save. Saving updates your profile picture immediately, including for Avos. No team review is needed. You can choose an Avo avatar instead. If saving is uncertain, use Retry save to check the same crop.

Privacy settings let you opt out of discovery, Explore, recommendations and member searches, hide online or away presence, and hide your profile games and chat session indicators. Turning these off does not make your public profile or published content private: direct links and existing conversations remain available. Published service compatibility remains visible. Your orders remain visible to their participants. The monthly Guac leaderboard lists every member, and privacy settings do not remove you from it. Blocks and platform safety rules still apply. Avokado Support’s visibility is managed by the platform.

Open Play and search a name, or choose a game, country, Avo group or avatar decoration. Search updates after you pause typing. Select an available country on the globe to filter the results, or use the country dropdown. Golden Avos, Avo Aces and Regular Avos are separate groups. The Avo 1, Avo 2, Avo 3 and Golden Avo decorations unlock with Avo ranks and are separate from the Lvl shown on every member’s profile. Open a profile to check the Avo’s current services and availability.

Your search and filters work together. Clear the name search, choose All games, remove the group or rank filter, or return to All countries to broaden your results. Countries without matching available Avos are not selectable, and restricted countries are excluded. A displayed count reflects the directory and its current filters; it is not a promise that everyone is online or ready to accept a session.

The starting price is the lowest available service price shown for that Avo, in Guac. It does not mean every game, package or session costs that amount. Open the profile and service to check the pricing unit, package details and quantity, then review the final checkout total before ordering.

Check Order History first. A lost connection can hide a successful result, so do not immediately create another order or payment. Use a retry or status-check action on the original screen if one is offered. If you still cannot confirm the outcome, contact support with the order reference, approximate time and error message. Never send payment credentials or sign-in codes.

Approval of your first service makes you an Avo. New services, commercial changes and service voice introductions can need review before publication. Profile pictures update immediately when saved. Check the status and feedback beside the item you saved. For an existing service, the last approved version can remain public while changes are reviewed. Resolve the feedback on the same item; resubmitting duplicates will not explain or fix a rejection.

Eligible buyers can leave one 1–5 star review during the 48-hour window after the one-hour progress period. The order state can affect eligibility. Tags and text are optional, and the provider may reply. A review does not open a dispute or pause its deadline. Use the order's dispute action for a delivery problem.

Post a request with your preferred service, pricing unit, budget, language and gaming compatibility. It stays open for 15 minutes and reaches only compatible approved Avos who opted in. You decide which response to review. Avos can also publish a 15-minute availability card. A response or card does not reserve time or spend Guac: agree on availability, review the current package and place an order through the usual checkout.

Open Services to search approved offers by service type, game, price and availability. Check the package, duration, price and details before ordering. Archived offers and members you have blocked do not appear in results. If nothing matches, adjust your filters or check again later.

Review the final Guac total before confirming your order. Service checkout does not add a buyer platform fee. The Avo receives the service earnings when the order completes; a 10% platform fee applies when eligible income is withdrawn, along with any quoted payment-provider processing charge. Promotions reduce the eligible package price shown at checkout.

Arrange availability in chat. The session clock starts when the Avo accepts. An unaccepted request expires after 24 hours. After one hour in progress, a 48-hour completion window opens. The client can also review, tip or dispute during that window. Otherwise, the order automatically completes and earnings are released at the deadline unless disputed. These processing windows do not change the duration or quantity you bought. Check the exact status and deadline on your order; statutory consumer rights still apply.

Open the order and use the available cancellation or dispute action. Cancellation depends on the order’s current state. A dispute requires a reason and is reviewed through the support flow. Include the order reference in any inquiry. A contact message by itself does not change the order state or pause an order deadline.

Open Become an Avo and complete the application requirements. In Services Studio, create your first service, then submit it for review. Approval of your first service makes you an Avo. New services and changes to prices, packages, delivery terms or voice introductions need review; your last approved offer stays public while changes are reviewed. Check the saved status and feedback. You can pause an approved service immediately.

Approved Avos can set away and in-session automatic replies in Communication settings. Your approved reply stays in use while a change is reviewed. Automatic replies are limited to avoid repeating the same message; they do not replace direct communication about an order. You can pause them in settings. Manage service voice introductions separately in Services Studio.

Service discovery can filter by platform, region or server and session style, alongside game, language, package unit, communication and price. Compatibility choices come from eligible approved gaming services. Creators submit declarations and changes for staff approval; old approved details stay visible during review. An unspecified platform or region is not a promise of compatibility. Online and taking orders uses visible presence and does not confirm a booking; agree on play times with the Avo in chat.

An approved Avo can offer a first order free, a first-order discount, a regular discount or buy X get Y free on selected approved packages. One offer applies per order, subject to its time window or daily limit. Checkout shows the discount and final total before you confirm. First-order offers are per buyer and Avo; active orders reserve eligibility. Free units in buy/get offers are included in the ordered quantity.

Open Guac Wheel to watch the live room. Sign in with an active account to use member features, and follow the Connect Discord prompt if it is required for a spin. A turn depends on the room’s current invitation and eligibility rules; watching does not guarantee a turn or prize. Follow the instructions shown when you receive an invitation. Reward eligibility and wallet availability are separate from the on-screen animation.

Open the Wheel’s controls to adjust music volume or mute music and speakers separately. If you cannot hear anything, interact with the page first, check whether the browser tab is muted, and check your device’s output volume. Listening is different from joining as a speaker: follow the room’s speaker invitation and connection prompts before sharing audio.

Signup alone does not earn a referral reward. Your referral must be recorded before the qualifying activity. While the person is a member, you earn 2% of the purchased Guac in confirmed top-ups, excluding fees and free Guac. Once they become an Avo, future rewards switch to 2% of eligible released service earnings after the platform withdrawal fee; their top-ups no longer qualify. Check Bonuses for your recorded activity, available awards and remaining limits.

Manage saved methods in Settings → Payment options. When offered, choose to save a method so you can select it again; Avokado stores a provider reference and masked details. Saving does not authorize future charges without your confirmation. Remove a method using its menu. Never share full card details, bank credentials or payment-provider passwords in chat.

Guac is the unit used for purchases on Avokado. Your wallet separates Balance, Income and Pending. Only Balance can pay for services and merch. Income can only be withdrawn; it cannot be spent or transferred to Balance. Guac Wheel winnings go to Balance for members and to Income for approved Avos, based on their status when the spin begins. Purchased Guac is for spending and cannot be withdrawn. Eligible Avo income can be withdrawn after the applicable checks and holds. Read each balance label and the checkout quote to see which funds are available for a purchase.

Choose Recharge Guac, select a package and an available payment method, then review the total and fees before paying. Wait for payment confirmation before trying again. Approved Avos can withdraw eligible income after completing a paid service order and receiving its earnings. Set up a destination in Settings → Payout options and review the withdrawal quote. Purchased Guac cannot be withdrawn. Pending earnings, disputes and verification requirements can delay availability.

Open My Sprout and feed when the action becomes available. Feed once every 24 hours to help unlock Sprout for everyone: at least 100 people must feed on each of seven consecutive UTC days. Feeding builds community progress instead of awarding Guac. You can manage optional email reminders in Settings → My Sprout; reminders require a verified email address.

The client can send one optional tip during the 48-hour review period, up to the original order total. The client pays it immediately; it stays in the Avo’s Pending and releases as Income when the order completes. Disputes keep it reserved, and a full order refund returns the tip too. There is no transfer fee; the Avo receives 100%.

Check the merch order in Order History. Tracking may not be available while an item is being produced or before the carrier records it. Once a tracking link appears, use it for the carrier’s latest updates. If the status seems stuck, delivery fails or a parcel is marked delivered but missing, contact support with the order reference and the tracking information. Do not post your home address publicly.

Contact support promptly with the order reference, what happened and relevant product photos. Production may prevent an operational cancellation, but made-to-order does not automatically remove statutory cancellation or faulty-goods rights. Printify, print providers and carriers handle enabled fulfillment. Supplier policies do not override your mandatory consumer rights. Check your variant, address, shipping and tax total before confirming; a support message alone does not cancel an order.

Open Settings → Delivery addresses, choose Add address and select your country. Start typing the street address and choose a matching suggestion, or enter it manually. Check the street, city, region and postal code, then add any missing apartment or delivery details before saving.

Your Orders page contains merch and service orders. A saved delivery address makes checkout easier, but you should confirm the destination on each order. For a delivery or product problem, contact support with the merch order reference. Avoid putting a full address or payment details into a public chat or report.

Sign in and open Feed. Trending highlights popular conversations, Rising shows newer posts gaining activity, This week looks back seven days, and Latest puts the newest posts first. Use a game, hashtag or photo/video filter to narrow the feed. If conversations are still picking up, the feed may show the latest posts instead. Remove filters if you want to see more of the community.

Use the composer in Feed or your profile’s Posts tab. Write within the displayed 280-character limit, add up to four supported attachments, and optionally attach a game. You can include hashtags and mentions. Add descriptions to images so people using screen readers can understand them. Wait for uploads to finish, review the audience and content, then publish. Only share material you have permission to post.

Use JPG or PNG photos up to 5 MB, GIFs up to 15 MB, or MP4/MOV videos up to 512 MB and 140 seconds. You can attach up to four files. Check the message beside the attachment, your connection and the file format. Wait for processing to complete before publishing. If the post’s outcome is uncertain, check your profile before submitting it again.

When Clips is available, open the tab on your own profile and use the add or import controls. Medal clips need the full HTTPS link to the clip, not a profile or game page. Twitch import uses your connected Twitch account; reconnect it if the app asks. A clip can become unavailable if its original host removes it or changes access. Only import clips you are entitled to share.

Check the room and channel audience before joining. Connected community channels can mirror messages and avatars to Discord, and stage audio can be bridged to Discord participants. Service voice introductions are recordings attached to individual services. A live call is different from an uploaded recording, but another participant may record it. Never assume a public stage is a private conversation, and get the required permission before recording or sharing someone else.

Look for the Avokado Support name, headset avatar and Support badge. You can also open Contact to reach the team directly. An acknowledgement or online indicator does not guarantee an immediate response. The team will never ask for your password, sign-in code or payment-provider credentials. Use the company contact listed in this Help Center to raise a concern about staff.

Use the three-dot menu on a member’s profile to block them or report a concern. After blocking, you can still view their profile, but Chat is hidden and a red Blocked pill appears. Choose Unblock from the same menu, or manage your list in Settings under Preferences → Restricted users. You can also submit a safety inquiry with a username, content link, or reference. Do not include private information about someone else unless necessary to explain the concern.

The event hub lists published community, gaming and Wheel events. Sign in to register for free, or leave an event you have joined. Staff manage the details and cancellations. Registration counts are public; the hub does not publish attendee lists. Past or cancelled events do not accept new registrations.

Email [email protected] or send an authenticated support inquiry for data access or corrections. Identify your account and explain the request. We may need proportionate verification; do not send passwords, full card details or an identity document unsolicited. Available rights depend on applicable law. You can delete your account in Settings → Danger Zone after outstanding orders, disputes, payments and withdrawals are finished and purchased or earned Guac is settled. Required transaction and safety records may be retained. Data exports remain support-led.

Open Settings → Danger Zone to delete your account. Read the consequences, acknowledge permanent removal, type DELETE and confirm. Active orders, disputes, payments or withdrawals prevent deletion until resolved. Settle purchased or earned Guac first; deletion does not automatically withdraw a balance. Required transaction and safety records may be retained. For help, contact [email protected] from your registered email or use authenticated support. Disconnecting Apple, Google, Discord or Twitch does not close your Avokado account.

Avokado does not save your camera video, reference image, face template or exact estimated age range. AWS processes the camera input for the liveness and age check. We keep the outcome, consent and limited troubleshooting information. Read the camera notice and Privacy Policy for details, or contact us to ask about your data or challenge a result.

Member text and relevant context may be checked by moderation services, and links may be checked for harmful content. The community assistant uses relevant community context for its replies; private conversations are not automatically sent to it. Automated checks can make mistakes. Ask support for human review and avoid sharing sensitive information or private access links.

The services involved depend on what you use: hosting and media storage, camera checks, email, your chosen sign-in provider, moderation, payments, merch fulfillment and optional connected features. The Privacy Policy explains the providers and information involved. We do not access Gmail, Drive, calendars or contacts to sign you in with Google.

Manage optional reminders and push settings in Settings. You can revoke notification permission in your browser and remove provider permissions at the connected service. Essential security and transaction emails are separate from optional reminders. Our analytics integration skips browsers with Do Not Track or Global Privacy Control enabled. Clearing essential cookies signs you out and can interrupt verification. These choices do not by themselves delete your account.

Check Notifications & sounds in Settings, then the browser’s notification permission for Avokado. Push permission is specific to the browser and device you use. Also check system notification settings and Do Not Disturb. For email notices, check spam and your verified email address. You can still read orders and support replies directly in their pages if a notification does not arrive.

Tell us which page you were on, what you tried, what you expected and what happened instead. Include the exact error, approximate time and timezone, device/browser, and any relevant order or inquiry reference. A screenshot helps, but hide private messages and personal or payment details. Reply to the existing inquiry if you already reported the same issue so the team has the full history.

Use [email protected] for help with accounts, orders, payments or safety; [email protected] for general platform and privacy enquiries; and [email protected] for Avokado Labs Inc. company matters or escalation of a staff concern. Include the relevant reference and avoid sending credentials or unnecessary sensitive information.

Choose a contact topic, describe what happened and include a relevant order, payment, account or page reference. Keep your inquiry’s confirmation reference. Never send passwords, sign-in codes, selfies, or card and bank details. You can also chat with Avokado Support when live chat is available. The first message gets an acknowledgement; a team member replies in the chat. Support chats are reviewed by people and accept private images, GIFs and short videos.

Open Your support inquiries to read and reply to the team. Check there even if an email notification has not arrived. Guest inquiries receive email replies, and live-chat replies appear in the same conversation. Reply to the existing inquiry with new details so the team can follow the issue.