Bring your designs to life and earn Guac when your followers shop.
AVOKADO HELP CENTER
Guides and quick answers for your account, teammates, orders and life on Avokado.
1 guide and 8 answers
Open Guac Wheel to watch the live room. Sign in with an active account to use member features, and follow the Connect Discord prompt if it is required for a spin. A turn depends on the room’s current invitation and eligibility rules; watching does not guarantee a turn or prize. Follow the instructions shown when you receive an invitation. Reward eligibility and wallet availability are separate from the on-screen animation.
Visit Guac WheelOpen the Wheel’s controls to adjust music volume or mute music and speakers separately. If you cannot hear anything, interact with the page first, check whether the browser tab is muted, and check your device’s output volume. Listening is different from joining as a speaker: follow the room’s speaker invitation and connection prompts before sharing audio.
Open Guac WheelSignup alone does not earn a referral reward. Your referral must be recorded before the qualifying activity. While the person is a member, you earn 2% of the purchased Guac in confirmed top-ups, excluding fees and free Guac. Once they become an Avo, future rewards switch to 2% of eligible released service earnings after the platform withdrawal fee; their top-ups no longer qualify. Check Bonuses for your recorded activity, available awards and remaining limits.
Check your bonusesManage saved methods in Settings → Payment options. When offered, choose to save a method so you can select it again; Avokado stores a provider reference and masked details. Saving does not authorize future charges without your confirmation. Remove a method using its menu. Never share full card details, bank credentials or payment-provider passwords in chat.
Payment helpGuac is the unit used for purchases on Avokado. Your wallet separates Balance, Income and Pending. Only Balance can pay for services and merch. Income can only be withdrawn; it cannot be spent or transferred to Balance. Guac Wheel winnings go to Balance for members and to Income for approved Avos, based on their status when the spin begins. Purchased Guac is for spending and cannot be withdrawn. Eligible Avo income can be withdrawn after the applicable checks and holds. Read each balance label and the checkout quote to see which funds are available for a purchase.
Open walletChoose Recharge Guac, select a package and an available payment method, then review the total and fees before paying. Wait for payment confirmation before trying again. Approved Avos can withdraw eligible income after completing a paid service order and receiving its earnings. Set up a destination in Settings → Payout options and review the withdrawal quote. Purchased Guac cannot be withdrawn. Pending earnings, disputes and verification requirements can delay availability.
Open walletOpen My Sprout and feed when the action becomes available. Feed once every 24 hours to help unlock Sprout for everyone: at least 100 people must feed on each of seven consecutive UTC days. Feeding builds community progress instead of awarding Guac. You can manage optional email reminders in Settings → My Sprout; reminders require a verified email address.
Visit My SproutThe client can send one optional tip during the 48-hour review period, up to the original order total. The client pays it immediately; it stays in the Avo’s Pending and releases as Income when the order completes. Disputes keep it reserved, and a full order refund returns the tip too. There is no transfer fee; the Avo receives 100%.
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